Having Trouble Logging In?

Follow these step-by-step instructions to reset your password or confirm your email address.

Step 1: Go to the Login Page

Navigate to the application's login page.

Login Page Screenshot
Step 2: Click Forgot Password

Click on the “Forgot Password?” link below the password field.

Forgot Password Screenshot
Step 3: Enter Your Email Address

Provide the email address you used during registration, then submit the form.

Enter Email Screenshot
Step 4: Response Based on Your Email Status

If your email is already confirmed, you'll see a message saying that password reset instructions have been sent.

Password Reset Sent Screenshot

If your email is not confirmed, you’ll see a prompt to request a confirmation link. Click the button to receive it.

Email Confirmation Prompt Screenshot
Step 5: Check Your Inbox and Spam Folder

Check both your Inbox and Spam folders for the email.

If your email is confirmed, you will receive a password reset email:

Password Reset Email Screenshot

If your email is not confirmed, you will receive an email asking you to confirm your account:

Email Confirmation Screenshot
Step 6: Click the Link

Click the link in the email to either reset your password or confirm your account.

If you received an email confirmation link:

Email Confirmation Link Screenshot

If you received a password reset link:

Password Reset Link Screenshot
Step 7: Reset Password / Email Confirmation

If you're resetting your password, you’ll be directed to this page where you can create a new password.

Reset Password Page Screenshot

If you're confirming your email, you’ll see a confirmation success message:

Email Confirmed Page Screenshot
Step 8: Login to Your Account

Return to the login page and sign in with your updated or confirmed credentials to access your dashboard.

Login Successful Screenshot